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Register Your Guarantee

All of our products come with a 12 month guarantee; however our Hydrafort 5000 products have a 2 year guarantee and our Isotex and Isolite products have a 3 year guarantee. In the unlikely event of a fault developing with an item you have purchased directly through the website, please return the item to us with proof of purchase. We will arrange a like for like replacement of the faulty product, within the warrantee period. We do not offer a monetary refund unless purchased directly from ourselves via the website.

In the unlikely event of a problem and you purchased through a 3rd party retailer, please return any product within 12 months together with your receipt, to the retailer from whom it was purchased.

This excludes damage caused by misuse, abnormal wear and tear, accidents, alterations, improper care of product, also if product is not used for its recommended purpose.

This guarantee applies only to the original purchaser and does not affect your statutory rights.